Refund and Returns Policy

Refund & Return Policy

All of our products are made to order. Because of the nature of print-on-demand, we do not accept returns or exchanges for buyer’s remorse, incorrect sizing, or change of mind.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue, and we will arrange a replacement or refund where applicable.

Order Issues

Please ensure all shipping details are correct at checkout. We are not responsible for delays, lost shipments, or delivery issues caused by incorrect address information provided by the customer.

Refunds

Approved refunds will be processed back to the original payment method. Processing times may vary depending on the payment provider.

Exchanges

We only replace items if they are defective, damaged, or printed incorrectly. Exchanges for sizing or preference changes are not available.

Contact Us

If you have any questions about this policy, please contact us at:
Email: mq@mohqualitee.com